The hospitality team

Meet the people behind the service.

On site every day: they greet your guests, set the rooms, handle the post and book the taxi. You ask once.

The hospitality team behind ROOMS
The team behind ROOMS
Mohamed Chikh, General Manager

Mohamed Chikh

General Manager

Over 13 years in real estate, Mohamed has developed a sharp understanding of the office market, the needs of its guests, its shifts, and where it is heading.

“My focus is on creating a working environment where quality, hospitality and service come first. Together with the team, I ensure that tenants and their guests feel welcome, are fully supported and can focus on what matters most to them.”
Nina Kersten, Operations Manager

Nina Kersten

Operations Manager

With over 13 years in hospitality, events and operations, Nina draws on her background in luxury hospitality to combine service, quality and attention to detail, giving guests an exceptional experience.

“Personal attention is at the heart of our service. I ensure that everything runs smoothly behind the scenes and support tenants with a wide range of requests, allowing them to work each day in a comfortable and professional environment.”
Library corner with bookshelves and armchairs
Library
Dedicated support

Everything, quietly handled.

Our hospitality team handles the essentials with the discretion of a high-end hotel, so you can stay focused on building your business. From the front desk to the finer details, support is always close by, whether you need it on-site or digitally.

  1. 01
    Guest services

    A warm, professional welcome for every visitor. Front-desk management, call handling and all day-to-day requests handled with care.

  2. 02
    Operational support

    Mail and parcel handling, meeting room preparation, catering coordination and facility management so your team stays focused.

  3. 03
    Administrative support

    Light administrative assistance, travel bookings, hotel and restaurant reservations handled with the same care and attention as everything else.

  4. 04
    Lifestyle concierge

    Taxi arrangements, dry cleaning, floral services and personal errands. The details that make a difference, quietly taken care of.

Great service is invisible when it’s done right. You only notice it by how good everything feels.
The hospitality team
Reception desk at ROOMS with flowers and fruit
Reception
On site, every day

You ask once.

One number for everything: a visitor, a room, a parcel, a taxi. The front desk takes it from there.

Ask for the front desk on 020 705 8100
Come and see

Meet the team in person.

Service | ROOMS by Hoff